For people on call
Shifts, backup cover and notes on your clients
Many Hats helps anyone who works on call keep their shifts, their backup cover and their training in view.
On call
Add an on-call stretch with its start and end, a repeat if it recurs, and whether a backup is arranged and who is covering. The page shows whether you are on call now or when you are next, and it lists the next sixty days.
A stretch with no backup arranged gets a note, and so does one that overlaps something else. On the calendar, on-call time shows as a band with a warning where something overlaps it.
Prepare and recover
Each stretch offers a prep plan, and a recovery plan called After a long night spreads over three days. Ready to go is a personal checklist of things like a charger and a change of clothes.
Once you add children to the household, an on-call stretch with no backup care marked also shows up as a nudge on Today.
Client notes
The Clients tab keeps notes on the clients you support. Each entry holds initials or a code, a key date, a status of Active, Follow-up or Closed, a general area, a contact preference and notes, and a private work log beside the list records the work you have done.
Use initials or a code in place of a full name, and keep notes to what you need.
The help article covers the Clients tab and the work log.
Skills and certificates
Skills holds what you are learning, each with a level from Not started to Confident. Pin the ones you want fresh, and Review mode steps through them with the arrow keys and lets you mark each one reviewed.
Certificates tracks expiry dates and offers a Renewal plan, and a certificate that is close to expiring shows on Today. Each tab starts with a list that you adjust to your own work.
What stays out of the app
- Full names, street addresses and anything you are not allowed to hold stay out of client notes.
- Apart from syncing to your account, nothing leaves the app unless you send it, whether that's a backup file, a calendar file, a message you paste yourself or a link you open.
Questions from people on call
What should go in client notes?
Initials or a code, the date that matters and only the notes you need, with full names left out.
Do client notes sync?
Yes, they sync between your devices with the rest of your information.
Where is my information kept?
A working copy is kept in your browser and synced to your account, where it's encrypted in transit and at rest. How your information is kept has the details.
Add on-call features to any job.
Add on call, skills and client notes to any job from Customize.